Privacy Policy
Last updated: October 2026
Who We Are
Home Essentials operates the website homeessentials.com.ng and sells products including Grandmaster Pro to customers across Nigeria. References to “we”, “us”, or “Home Essentials” in this policy refer to this business.
What Information We Collect
When you place an order, we collect:
- Your full name
- Phone number (to confirm your order and arrange delivery)
- WhatsApp number (if provided, for order updates)
- Email address (if provided, for order confirmation)
- Delivery address (state, city, and full address)
- Product selection and quantity
- Order notes (if provided)
We may also automatically collect standard web analytics data (such as page views and referral sources via UTM parameters) to understand how customers find us.
How We Use Your Information
We use your information to:
- Process and confirm your order
- Arrange and track delivery
- Contact you about your order (by phone, WhatsApp, or email)
- Handle returns, replacements, or warranty claims
- Respond to enquiries and customer service requests
Who We Share Your Data With
We do not sell your personal data. We may share your delivery name and address with our courier partner solely for the purpose of delivering your order. Your data is stored securely using Supabase (a GDPR-compliant cloud database provider).
How Long We Keep Your Data
We retain order records for a minimum of 2 years for accounting and warranty purposes. After this period, personal data is deleted or anonymised unless required by law to retain it longer.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To make such a request, contact us at order@homeessentials.com.ng or via WhatsApp at +234 704 578 7045.
Contact
For any privacy-related questions, please contact us at order@homeessentials.com.ng.